Privacy Policy

At Home Solutions Africa, we are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when accessing our website or making a purchase from our e-commerce store. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

When you visit our website or make a purchase, we may collect certain personally identifiable information (PII) including but not limited to your name, email address, contact number, shipping address, and payment details. Additionally, we may gather non-personal information such as IP addresses for analytical purposes.

2. How We Use Your Information

 We use the collected information primarily for order processing and delivery purposes. This includes communicating with you about your order status, providing customer support services when needed, and ensuring accurate shipment of products.

Furthermore:

  • To personalize your experience on our website
  • To improve our website’s functionality based on user feedback
  • To send periodic emails regarding promotions or special offers (you can opt-out anytime)
  • To analyze trends and statistics in order to enhance user experience

Rest assured that we will never sell or disclose your personal information to any third parties unless required by law enforcement agencies or necessary for fraud prevention purposes.

3. Security Measures

 Home Solutions Africa is committed to protecting the security of your personal data. We implement industry-standard physical, electronic, and managerial procedures designed to safeguard all sensitive data collected through our website against unauthorized access or disclosure.

Please note that while we strive to maintain high-security standards for online transactions; however no method of transmission over the internet is 100% secure. Therefore absolute guarantee cannot be provided during these transmissions.

4. Cookies

 Our website uses cookies – small files stored on users’ computers – which help us recognize preferences based on previous activity on our site allowing us customize our services to your needs. You can choose to disable cookies through your browser settings, but please note that this may affect certain functionalities of the website.

5. Third-Party Links

Our website may include links to external websites operated by third parties. We have no control over their content or privacy practices and therefore cannot be held responsible for any data you provide while visiting those sites.

6. Consent

By using our website, you consent to the collection, use, and storage of your personal information as described in this Privacy Policy.

7. Updates to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns regarding our Privacy Policy, please contact us at support@homesolutions.africa

 

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